SHOR - Self Help Online Resource

To Access the SHOR system: SHOR

How to Use SHOR:

  • Please enter shor.sgu.edu as the address at the SGU website.

 

shor.sgu.edu

 

  • Click on your current location.

 

Click on your current location

 

  • Enter your SGU username and password.

 

Enter your SGU username and password.

 

  • Click on "Create a new Request".

 

Click on "Create a new Request".

 

    1. Enter your Office/Dorm phone number or "None".
    2. Enter cell phone or other contact number.
    3. Please choose an appropriate priority number.
    4. Provide an explaination of your problem including all important information.
    5. Validate or update your email address if necessary.
    6. Provide an alternate email address. (hotmail, gmail, etc.)
    7. Click on "Request Area" and choose the appropriate affected area.
    8. Select your department from the pull down menu.

 

IT Ticket

 

  • Click on "Save" to submit the request.

 

Click on "Save"

 

  • A successful save will provide you with a ticket number.

 

A successful save will provide you with a ticket number

Top